Cut warranty costs.
Fix defects faster.
Connect your quality and claims data for the first time. Resolve claims automatically, trace every defect to its root cause, and turn your quality record into a new revenue stream.
Explore manufacturer solutionsPrice smarter.
Underwrite with confidence.
Access real-time manufacturer quality and claims data to price extended warranty coverage accurately — and build a profitable distribution partnership with the manufacturers you back.
Explore insurer solutionsYour quality data and warranty claims have never been in the same room. Rcalls fixes that.
Manufacturers lose an average of 2–5% of annual revenue to warranty costs — not because their products are poor, but because defects are caught too late and claims are handled without any connection to where the failure actually came from.
Catch defects before they spread in the field
Real-time quality dashboards and BoM traceability surface component failures the moment they appear — not months later when claims start filing.
Resolve root causes permanently
Structured 8D workflows link every warranty claim back to its component, supplier batch, and production run — so you fix the cause, not just the symptom.
Automate warranty claim resolution
97% of routine claims resolved automatically. Complex cases escalated instantly. Handling time cut from weeks to hours.
Turn quality data into revenue
Offer extended warranty products to your customers — priced on your actual component reliability. A new revenue stream backed by your own track record.
Full visibility across your book
Live dashboards track defect rates, claim volumes, loss ratios, and supplier performance. Export to PowerBI, Tableau, or your data warehouse in one click.
Connect your existing systems
Integrate with SAP, Oracle, Siemens MES, and 30+ production systems. Your BoM and production data flow in automatically from day one.
What it looks like in practice
A European powertrain manufacturer connected their BoM and claims data on Rcalls. Within 90 days, recurring defect rate dropped by 60% and warranty costs followed. Here's what their dashboard looked like.
Once we linked BoM traceability to claims data, we resolved 60% of recurring defects within a quarter. Before that, we were fixing the same failures on repeat — and paying for it every time.
— Head of Quality, European Tier 1 Automotive SupplierReady to connect your quality and warranty data?
Book a 30-minute demo tailored to your manufacturing use case.
Two industries. One data layer.
Rcalls sits between manufacturers and insurers — turning quality intelligence into pricing intelligence, and warranty costs into a shared commercial opportunity.
Manufacturer data
Insurer intelligence
Extended warranty has always been priced on guesswork. Not anymore.
Insurers pricing extended warranty products have historically relied on industry averages and historical loss data — with no visibility into the actual quality of the manufacturer they're underwriting. Rcalls changes that by giving insurers direct access to real-time manufacturer data.
Real-time risk data from manufacturers
Access live defect rates, failure frequencies, and repair costs — updated continuously from the manufacturer's production systems via Rcalls.
Data-driven pricing engine
Build actuarially sound extended warranty models segmented by vehicle model, component type, geography, and production vintage.
Loss ratio visibility before it's a problem
Monitor claim trends and root causes in real time. Adjust exposure and reserves before costs escalate — not after.
Structured manufacturer partnerships
Connect with automotive manufacturers through the Rcalls platform. Design and manage extended warranty programmes through a shared interface.
Portfolio performance dashboard
Track GWP, loss ratios, claim frequency, and reserve adequacy across your extended warranty book in real time.
Audit-ready compliance
Every data exchange, pricing decision, and claim resolution logged to an immutable audit trail — ready for regulatory review at any time.
A new distribution channel — backed by real data
Rcalls gives insurers something they've never had: a direct window into the manufacturer's quality record. That means extended warranty products you can price with confidence — and a partnership model that benefits both sides.
Having access to the manufacturer's real defect and repair cost data completely changed how we priced the extended warranty book. We're running a 58% loss ratio on a product we used to refuse to underwrite.
— Head of Specialty Lines, European InsurerInterested in an extended warranty data partnership?
Talk to our team about how Rcalls connects insurers with manufacturer quality data.