Frequently asked questions
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What SaaS means?
Software as a Service. It means Rcall is a web application fully managed and don’t requires maintenance by your IT departments. Updates are regular distributed with no downtime, for optimal user experience.
Can I share access with suppliers?
Of course (with Pro subscription). All users have a role assigned, with specific permissions and visibility scope on the database.
Can I increase number of licenses?
For sure. Each plan can be tailor around specific needs.
What about custom template reports?
Custom reports can be prepared and assigned to any company code. In addition you can assign specific time response requirements, and plan the activity accordingly.
Can I export the raw data for specific analysis?
Most of the data saved in the database are available for download at any time. By flexible filters they can be narrowed and saved on simple spreadsheet tables.
Is there any trial period?
We offer 30 days money back trial period. If you are not satisfied, we will refund any fees paid. We believe on transparency and customers must be confident on our product.
How much time it takes to start?
From few days to couple weeks, depending which features you were looking for (during trial period supplier access won’t be enabled).
